Shipping policy

At Plateful, we strive to deliver your products efficiently and reliably to enhance your dining experience as quickly as possible.

Delivery Timeframes

All orders are processed within 1-2 business days following purchase confirmation. Once your order ships, you can expect delivery within 2-5 business days.

Please note that delivery times are estimates and may vary based on customs processing, local postal service efficiency, and unforeseen circumstances such as severe weather conditions or global events affecting shipping networks.

Tracking Information

You will receive a shipping confirmation email with tracking information once your order has been dispatched. This allows you to monitor your package's journey until it reaches your doorstep.

Shipping Carriers

Plateful partners with reputable international carriers to ensure your products arrive safely and on time. The specific carrier for your order may vary based on your location and current shipping conditions.

International Customs & Duties

Please be aware that international orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These additional charges are the responsibility of the recipient and are not included in our shipping fees.

Countries we ship to:

United States
Canada

Questions About Your Shipment?

If you have any questions about the status of your order or need further assistance with shipping-related matters, please don't hesitate to contact our customer support team through our contact us page or write to our email: hello@plateful.co

We appreciate your patience and understanding as we work to bring warmth to your gatherings.